Right of Withdrawal

Scope

Consumers have a statutory right of withdrawal for distance contracts in accordance with the following instructions on withdrawal. These apply to contracts concluded by the user directly with SpuhlerLabs UG (haftungsbeschränkt) (registration/user agreement and subscriptions, insofar as SpuhlerLabs UG is the contracting party).

When purchasing subscriptions via the Apple App Store, Apple Distribution International Ltd. is, under the store's terms of use, the contracting party for the purchase transaction; refunds in this respect are governed by Apple's refund process (reportaproblem.apple.com). For purchases via Google Play, payment is processed via Google; the right of withdrawal vis-à-vis the Provider remains unaffected and may additionally be asserted via the Google Play refund process.

Instructions on Withdrawal

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day of the conclusion of the contract.

To exercise the right of withdrawal, you must inform us — SpuhlerLabs UG (haftungsbeschränkt), Rambacher Straße 79, 65193 Wiesbaden, Germany, e-mail: [email protected] — of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or an e-mail). You may use the attached model withdrawal form, but it is not obligatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

If you requested that the services begin during the withdrawal period, you shall pay us an amount which is in proportion to what has been provided until you have communicated to us your withdrawal from this contract, in comparison with the full coverage of the contract.

— End of the instructions on withdrawal —

Early Expiry

The right of withdrawal expires, in the case of a contract for the provision of services, if the Provider has fully performed the service and began performing the service only after the consumer gave their express consent thereto and simultaneously confirmed their knowledge that they lose their right of withdrawal upon full performance of the contract by the Provider (Section 356 (4) BGB).

Model Withdrawal Form

(If you wish to withdraw from the contract, please fill out this form and return it to us.)

To: SpuhlerLabs UG (haftungsbeschränkt), Rambacher Straße 79, 65193 Wiesbaden, Germany, e-mail: [email protected]

I/We (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)

Ordered on (*)/received on (*)

Name of consumer(s)

Address of consumer(s)

Signature of consumer(s) (only if this form is notified on paper)

Date

(*) Delete as appropriate.